First Impressions …. are your staff getting it right?
Part 2 First Impressions – how do your staff react to your customers? There is a great scene from the film Pretty Women (with Julia Roberts as Vivian), this is a great example of creating a wrong first impression and not
I Mind my Mind, do you Mind?
After re-reading Paul McKenna’s book How to Change your life in 7 days, I am now reading the Chimp Paradox – The Mind Management by Dr Steve Peters. It confirms to me that there is so much we still don’t
Get ahead, get a plan – is planning really that necessary?
Why Do 3% of Harvard MBAs Make Ten Times as Much as the Other 97% Combined ? …The answer is a simple question:
Time waits for no man
Whilst writing a Time Managment Course I did some calculations the other day. During April and May this year due to all those wonderful Bank Holidays we lost 5 working days… that’s a whole week. Suddenly it dawned on me
Time Management Course Outline
Format: A pacey ½ day seminar on the fundamentals of time management designed to give quick access to simple tools and techniques that delegates can apply to achieve lasting change. Purpose Delegates improve self management, innovation, initiative and planning skills
